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The Cooling Company Reviews

We couldn't be more proud of the work we perform. Even though we could talk all day long about the work we do, we believe that there's no one better to tell you about it than the families and community we serve. 

Here you can find all of the air conditioning and HVAC reviews for The Cooling Company. Check out what our customers are saying and realize why so many Las Vegas homes choose The Cooling Company as their premier HVAC partner in Las Vegas. 

It's no coincidence...

Check out what our customers are saying about us!

215+

5 star reviews online and counting.

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"Great Company!! Do not hesitate to call. I have been using them for years, great customer service, pricing and honest. Sam and I recommend this company to all. Being in Las Vegas you need a great company like the Cooling Company."
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Dawn B.
Yelp Reviews

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"Living in Las Vegas, it's critical to keep the air quality in your home clean, and for the a/c and heating to work well. The Cooling Company has made it so easy and inexpensive to ensure our air filters are changed often and tune-ups are done to ensure the a/c and heating units work efficiently. We invested a lot into our custom home and The Cooling ensures longevity in preserving our home and our health! Their customer service is amazing, and all of their technicians are so trustworthy. Most of the time they service our home when nobody is there. Thank you Cooling Co!"
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Cara A.
Facebook Reviews

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"The Cooling Company was exceptionally responsive. Quick service. Did what I needed done and did not overcharge. I highly recommend this company for any and all A/C needs!!"
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Robert E. Tschan
Col., USMC, Ret
Google Reviews

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"Living in Las Vegas, it's critical to keep the air quality in your home clean, and for the a/c and heating to work well. The Cooling Company has made it so easy and inexpensive to ensure our air filters are changed often and tune-ups are done to ensure the a/c and heating units work efficiently. We invested a lot into our custom home and The Cooling ensures longevity in preserving our home and our health! Their customer service is amazing, and all of their technicians are so trustworthy. Most of the time they service our home when nobody is there. Thank you Cooling Co!"

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Cara A.
Yelp Reviews

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"The Cooling Company was prompt to return my call and schedule an appointment with me to clean my laundry duct because my laundry machine took a long time to dry my cloths. During my appointment with Technician Danielo, he investigated the situation and learned that the laundry ducts door wasn’t opening due to the concrete surrounding the duct door outside the house. He helped resolved the situation by removing the concrete. I am extremely happy with their service and would utilize them again in the future."
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Preston N.T.
Facebook Reviews

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"I've had a wonderful experience with this company. I've used them several years ago - and again, the same, consistent, excellent service, from the person answering the phone to the technician who does the repairs.

Today Johnny came by; he was on time, prompt, professional and informative. Thank you very much.
"
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Arsen Baziyants
Google Reviews

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"I called, got an appointment within 1 hour, they came on time, and Ray was polite, efficient and fixed!!! Highly recommend!"
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Anita W.
Yelp Reviews

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"Hands down the best company I've dealt with so far. I called them when my water heater broke and again when I had A/C issues and I would use them again in a heartbeat."
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Tim Parks
Facebook Reviews

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"Called because heater was not working. Ended up been broke wire to thermostat. Asked if wire needed to be replace. Said to me there is extra wire for this reason. Fix it quick and had heat again. Awesome service and very trans parent in the steps it take to fix the heater. "
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Persephone L.
Google Reviews

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"Excellent Pricing, Excellent Customer Service, Honest

I needed to have my water heater replaced and an irrigation pipe repaired, and I asked the Cooling Company for an inspection through Yelp. It responded immediately and I was able to schedule an inspection. During that time, Joshua responded. He was very friendly, professional, and took time to explain what would be necessary for the replacement / repair.

At that time, I had already seen three other contractors. What's notable is that Joshua was the first plumber to tell me that I needed to have a permit from County related to the replacement of the water heater. I quickly looked up the requirement and confirmed it. I was shocked that the other contractors did not mention it.

The pricing for the repair / replacement was extremely lower than the bids I received from Best Air Conditioning and from Pure Plumbing by far. Joshua was knowledgeable, friendly, and I would contact them again if I need help in the future.
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Mike L.
Yelp Reviews

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"I had a technician, Danilo was his name, come out this morning. He was so nice and professional. He put covers on his feet, he covered clothes in the closet, of course the attic entrance is in the closet, was just what you wish all professional workers were like. Would highly recommend this company.."
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Jo Hillyard
Facebook Reviews

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"I had Kellan out to my house because my unit wasn’t heating the house. It’s the first time we’ve ever had an issue with our ancient system, and he knew what was wrong before he even came to our house. I was able to get same day service, which is great because I’m not a patient. Don’t be taken aback by their pricing, they give quality service and stand by their diagnosis and repairs. Also, their techs are certified and have passed background checks, which for me is a huge plus. Thank you Kellan and ladies in the office!!"
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Melissa Cordes
Google Reviews

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"I called around 8:15pm because my new thermostat wasn't working after installation. Kellan arrived around 9:00pm and knew what the issue was right away! He changed a fuse and explained what probably happened during the installation process. He was very friendly and knowledgeable. It's nice knowing that an A/C company is available 24 hours a day, especially living in a desert.

A few days after the service call, I received a follow up call to see how everything went. I think the level of service from this company sets them apart.
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Michele M.
Yelp Reviews

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"Great service from the initial estimate to final installation.

I needed to replace a 25 year old HVAC system and a friend recommended The Cooling Company. They were the most thorough of the companies that I asked for estimates and even went into the attic. On top of that, I got a better system for the same price that the other companies offered for a less efficient one.

Installation took two days and there were some hiccups based on my previous duct work. They worked through them and didn't charge me extra.

Very impressed!
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Ben La
Facebook Reviews

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"I have used The Cooling Company since 2010. First with my vacation condo and now with my permanent residence in Las Vegas. I had a new Lennox unit installed at the condo. The condo building for the 4 units stuck the condensers in a covered alcove which trapped the heat in the alcove. That created a real problem for the modern high efficiency condensers. The Cooling Company was able to create a fix for not only my condenser but my neighbors as well. The Company provides prompt service and is available at all times.

When we purchased our present house, 2 of the 3 hvac units were original equipment from when the house was built in about 1990. There was no question in my mind that those 2 had to be replaced and no question in my mind who I was going to call. The Cooling Company just finished up with the installation of those two units and the installation of an electric filter in the third unit. A very professional installation and already the difference between the old and the new is clear. The Cooling Company is highly recommended."

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David Mills
Google Reviews

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"Outstanding job and thank you for being her within an hour. Danilo very knowledgeable got my AC running in an hour and half my house is getting cold air in. Thank you for the fast service. I would recommend this company to all my friend and family. Thank you for the great service :)"
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Maha M.
Yelp Reviews

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"Words cannot express how grateful I am for this company. I had been taken advantage of by another company and The Cooling Company stepped and fixed everything! This is a family owned company that has values and morals unlike most companies that exist today! I will refer this company to anyone and everyone I know!"
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Katie Darrall
Facebook Reviews

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"The Cooling Company is extremely efficient and timely. They have state of the art, energy efficient units and smart systems. Wellington is a very knowledgeable, super clean, and professional person. He is very honest and his company has a wide variety of equipments to fit every budget. Most important, he is very precise and understand that when it comes to AC, time is of the essence and he works super fast. I am very thankful and I absolutely recommend their services. By far the best AC company I ever hired in Las Vegas."
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Lilian Cartright
Google Reviews

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"The cooling company is amazing!! Monday morning I walk into my business and it is 82 degrees inside and the A/C is out. Bad Monday for sure!! I have customers coming in and out all day and no A/C is not good for customer service or business. I googled A/C repair Las Vegas, and The Cooling Company pop up.. I called and advised what happened, they got me a repair technician to my branch within an hour!!! Amazing... The tech was really nice and found the problem, a part broke etc.. He had a part in the van and was able to fix it within a few hours. The A/C blew cold air right away....Amazing... As soon as the tech left, something happened and it stopped blowing cold air and it was back at 82 degrees, I called the office and they got the tech on the phone and he said he would be right back. But when he got back it was working again, I say a solar eclipse day glitch...lol. Then today Tuesday, one of my employees comes to my office and tells me someone is asking for me. I go out and its the same technician he stopped by just to see how we were doing and how the A/C was working....I thought this was AMAZING.... I really appreciated that and am so glad I went with the Cooling Company. They are now in my address book (computer). I will be using them for anything regarding HVAC going forward for my business and my home. Thank you guys so much!!!!!
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Alfred L.
Yelp Reviews

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"I work at a grooming shop and our air went out. This company was quick to respond to our needs due to the fact we had animals in our shop. They were very professional prompt. Would recommend anytime to anyone."
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Laticia Dronsfield
Facebook Reviews

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"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vestibulum elementum tellus sit amet luctus semper. Suspendisse nec massa ut orci feugiat cursus id id felis."
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Cara Abrahams
Google Reviews

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"Don't hesitate ..just call them! You won't regret it.
Extremely nice. Receptionist and technician. You don't even have to wait for a call back ..they answer the phone.
Called them at 2:30 pm and my A/C was fixed the same day by 5:30 pm.
Great job!
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Erika S.
Yelp Reviews

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"As a real estate agent, I have used many different companies for my client's AC repairs and service. Well, I have finally found the best; The Cooling Company, who actually serviced my home. Technicians Landon and John arrived at the scheduled appointment time, were extremely professional (which included them wearing booties inside my home) and definitely knowledgeable. So, if you're looking for an honest and competitively priced company, who focuses on customer service, you won't be disappointed. This is the only AC company I will recommend in the future."
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Steve Straub
Facebook Reviews

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"My wife and I hired Wellington and his company to install an entirely new HVAC system in our home. They went well beyond what was necessary to ensure that the system performed as designed. the installation crew was professional, clean, and worked efficiently. Their Technical crew is well trained to ensure that the system runs perfectly after installation. We would hire and recommend in the future. Well done!"
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William C.
Google Reviews

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"My central air system failed in the hottest part of July, 2017. A friend recommended The Cooling Company. They came out & determined that I needed a new system. Johnny, their representative, visited with me that same evening. He explained what was going to be done & answered all my questions. I was heading out of state the following Saturday and wanted the new system to be installed a.s.a.p. Amazingly, Johnny arranged for it to be done the very next day! The crew showed up on time (actually a bit early) and very efficiently installed the new system. Johnny came back afterward to check everything. He even sent a painter to my house to take care of any scrapes on the walls that may have occurred with all the equipment being moved in and out of the house. Everything was done in a very timely and professional manner. I didn't shop around on price, but I can say without a doubt that this is a company that values and respects its customers and goes the extra mile in terms of service. My new A/C system is working perfectly and keeping me cool during these hot summer days. I would recommend The Cooling Company to anyone needing repairs to, or replacement of, their A/C system."
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Dave S.
Yelp Reviws

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"The most excellent and professional company we have ever used! Landon was amazing during all his visits and the installation was impeccable! Even though it took all day because we had to have the old hydronic system removed and an upgraded system installed, the installers were courteous and very polite. Landon came by at the end of the installation along with another tech to check the wiring and test the system regardless that it was 7:40pm! I will recommend this company for all heating/cooling needs. Thank you The Cooling Company for being an incredible local company with professional and courteous technicians. And Landon, he is the best ever!!"
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Michelle Lange
Facebook Reviews

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"The Cooling Company has qualified techs, who keep up with the latest in the industry. For example, they told us about a new type of air filter which includes an UV light as well. We tried it and it does make a difference. Also, the staff gives narrower appointment windows (as opposed to other contractors who tell us "we will be there between 8 am and 4 PM). Also, they are corteous and they call if they will be delayed. Pricing is reasonable. To sum up: quality work, respect for customer's time, excellent customer service and reasonable pricing."
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Ms. Hawkins
Google Reviews

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"Johnny was my service tech. From the moment he stepped in the door to the moment he left, there was no doubt in my mind that I couldn't have chosen a better company to service my AC. Johnny went through one by one all the steps to figuring out my AC issue. He invited me to take a look at the unit with him and educated me on my system. He was thorough, patient, and very understanding. Thank you very much for your amazing service and getting my AC running in top shape again. Oh and by the way, they were able to see me for a same-day appointment which I was not able to do with any other company in town."
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Izzy I.
Yelp Reviews

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"Amazing service. All their employees are reliable, courteous, and they all seem willing to jump the extra mile to make sure their customers are happy and satisfied.

This past year after 20+ years, my AC had to be replaced. I didn't have the money to replace a costly item. But the rep at the time went out of their way with multiple calls and follow ups to get me the AC unit that i needed.

Since then, they have been following up with filter changes, and they make follow up calls after a simple air filter change just to make sure everything went well and all my questions were answered.

They excel in personable services and I honestly can't see myself switching to another company for my AC services.

I am excited to know they will be doing plumbing services soon. I am sure they will be just as excellent, reliable, personable and professional.

I would highly recommend them to anyone who needs HVAC services!
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Dexter Ortaliz
Facebook Reviews

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"Working at a school and having some air conditioner or heating issues is never a good thing! Your concern is not the adults but the children. We had called around to a few places and they couldn't get to us until the following day, then we called the Cooling Company and they were able to come out the same day! That was a huge relief! The service guy that came out was very professional and friendly and even smelled clean!!! Let's be honest you never know what kind of service guy you'll get! He not only got us up and running but then explained the problem in laymens terms for us ladies in the office to understand. We will have the Cooling Company on speed dial for all of our heating and cooling needs!

Thanks again!"

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Sanman Nevada
Google Reviews

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"I woke up after coming home from a 12 hour nightshift at 1pm due to 92 degrees heat. I checked yelp, called the number 1 company that's not an advert and I got an appointment for 4pm.

Kennan came in and fixed the mess that the last ac guy did in my Lennox AC unit and the thing is working perfectly. I even got tips to help maintain my AC unit to run smoothly. My $59 diagnosis was waived off already and I just paid for the repair and replacement of the part. I couldn't thank this company enough. They are honest and reliable. Now I still have time to sleep for an hour before waking up to go to work again.
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Clark A.
Yelp Reviews

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"Awesome Company Highly Recommend them!!!
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Steve Wadkins
Facebook Reviews

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"They are the best air conditioner company in Las Vegas .From receiving my call to dispatching technician ,quality and service are excellent .

Thank you guys for help"

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Dado Radonjic
Google Reviews

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"After spending a whole month going back and forth between an a/c company and Nevada Energy about a thermostat issue for my upstairs and getting no where and suffering this heat wave, I decided it was time to get "fresh eyes" on this situation. I found The Cooling Company on Yelp and decided to call based on their reviews. I was so impressed with the professionalism, courteous and prompt service from Ashley and even surprised that they could come and service me the same day in two hours. Danielo and Kellen were the techs that came to my home and I was so impressed with the thoroughness and diligence to correct my a/c problem. They were so informative, courteous, and conscientious about their surroundings and made sure to answer all our questions and give the s good advice and recommendations. The Cooling Company is now my go to for all my a/c repairs. I highly recommend them!
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Lia M.
Yelp Reviews

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"(Translated by Google) Great company, very responsible maintenance engineer Jorge A, check the air conditioning system very carefully, patiently explain, not arbitrary charges. The reason write Chinese in the hope that more Chinese friends to help, five stars! First-class service!"
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Cynthia Xue
Google Reviews

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"After my a/c went out on a record setting temperature day, I was able to get an appointment the same day for a technician to look at my unit. The lady on the phone was friendly and professional, and the technician was able to come over an hour early. Jorge was amazing, he was courteous and knowledgeable. I'll be using them again as needed!"
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Tiffany S.
Yelp Reviews

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"I called the cooling company to install our new Ecobee3 thermostat. They were able to fit us in same day, in fact were able to do it earlier which was great. The technician Landon was quick and great to work with. We have an older house so he had his work cut out for him, but was able to get it installed quickly and cleanly. He was very professional. What really struck me was how reasonable the price of installation was. I honestly expected it to be twice what we paid. He made an effort to give us the best deal possible. I plan on using this company for all of my future HVAC needs and will definitely be requesting Landon as our technician. I highly recommend all around."
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Hunter Kampf
Google Reviews

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"AC went out at the worst possible time; 5:00 on a Sunday afternoon during one of the hottest times of the Summer so far.. Companies are backed up for days due to extreme temperatures. A call to The Cooling Company actually connected to a live operator who exclaimed that a technician could be available between 9 & 10PM that same evening. That was better than the response time of 3-5 days from every other company we contacted, including a company assigned by our home warranty company. Within an hour of the initial call to The Cooling Company, the receptionist called and stated that a technician was available sooner than expected and was on his way. Ray arrived within 15 minutes and diagnosed the problem and had it repaired within a half hour. He even performed a diagnostic on the entire system and hosed off the coils and the washable return air filter. The charge was quite reasonable in my opinion and well worth it, considering the alternative of several days and inconvenience of a hotel stay. I cannot say enough positive things about Ray and the company! Fast, friendly and knowledgeable... Ray took time to explain and show in detail the items which needed to be corrected. I am a very satisfied customer and will definitely use The Cooling Company for any HVAC work in the future! Bravo, Ray!"
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Johnn J.
Yelp Reviews

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"They have been utterly fantastic in every phase of upgrading my entire HVAC system. Bogdan (the service/sales rep) was professional, helpful, and a pleasure to work with. Ask for him!!!

The installers were great as well. They left no mess and were courteous at all times. I also have nothing but good things to say about the office personnel. All in all, I would recommend The Cooling Company to anybody.
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Jeff Miller
Google Reviews

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"Come home after a 12 hour day of working in the heat. To only find your AC is out needless to say that sucks!! Since I Yelp everything I stayed up all night looking for best AC repair and honestly 2 came into the running 1st one guy couldn't get out to me until the following day. With two dogs hosing them off keep them cool and a temperature rising in the house that wasn't a good answer for me. I called cooling company they understood came out with in few hours Juan jr. Was understanding and patient with me he found problem with in an hour fixed it and even recommend with hot temperatures in Vegas taking the garden hose and water around the out sides of the AC. He charged me what felt was reasonable and fair. My dogs who to me are my kids are now enjoying the cool air in their beds

Thank you Juan jr. For being honest and doing great job :)
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Selena S.
Yelp Reviews

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"I can't say enough about the reliability, and service this company provides. I needed someone out immediately, and they made it a same-day call, with no extra charge, and just a minor fix. And the technician, Mark, was so knowledgable, and helpful. 5 stars is not enough!"
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Dawn Davis
Google Reviews

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"The Cooling Company is the friendliest HVAC company in town! I had an emergency issue with my water service and the Cooling Company was very fast and accommodating.

My problem actually ended up being an issue with the city who turned off service due to a construction emergency down the street; and the water company came to fix it separately just before the Cooling Company arrived. Next time I have an issue I will definitely call the Cooling Company for their service and speed and willingness to help!
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Andrew G.
Yelp Reviews

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"Came home the other day to find my A/C not working. Put in a claim with my home warranty to find that the contractor they use has very very poor reviews so I looked for a different contractor with better reviews. The Cooling Company was able to come out that same day to figure it out. Luis came out and was very friendly and knowledgable. I was on my lunch break from work and he had it diagnosed in about 10-15 minutes. Luis showed me exactly what was wrong and the diagnostic steps he took to come to the conclusion of the failed control board. This really stood out to me as a sign of an honest contractor. I went ahead and authorized them to order the part and complete the repair. Luis came back the following day at a very convenient time and completed the repair. It turns out my home warranty wouldn't have even covered the repair in the first place so I am grateful for the reviews I found on The Cooling Company, their fast service, honest technicians and overall great experience I had when it can be stressful to find good contractors these days. I will definitely contact them with all my future business and request Luis. A+++"
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Kevin Collette
Google Reviews

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Awesome service. Came out late, was super fast, helped me with questions on my thermostat and filters, and most of all provided comfort for my nephew and I. Thanks so much!
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Kaycee M.
Yelp Reviews

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Outstanding service from the dispatch office to the service technician. Professional, polite, courteous employees who represent this company. My a/c went out today and The Cooling Company came out within a couple of hours, within the timeframe that was promised to me. The tech, John, was very professional and explained to my husband what went wrong. I appreciate this company's honesty and excellent customer service. Will keep them for future a/c work.
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Cruz'n with the Cruzs
Google Reviews

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I called the cooling company to install our new Ecobee3 thermostat. They were able to fit us in same day, in fact were able to do it earlier which was great. The technician Landon was quick and great to work with. We have an older house so he had his work cut out for him, but was able to get it installed quickly and cleanly. He was very professional. What really struck me was how reasonable the price of installation was. I honestly expected it to be twice what we paid. He made an effort to give us the best deal possible. I plan on using this company for all of my future HVAC needs and will definitely be requesting Landon as our technician. I highly recommend all around.
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Hunter K.
Yelp Reviews

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I recently had Ray from The Cooling Company come out and he was great! He was on time, friendly, and he took care of the issues I was having with my AC unit. He took the time to answer all of my questions and charged me exactly what was qouted without trying to add on any charges. I will definitely use this company again for my future AC needs.
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Bryan O'Farrell
Google Reviews

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Had them replace our A/C unit on the roof almost 2 years ago. We paid medium price per our 4 quotes. The Cooling Co. suggested a larger unit then what was originally put on there 30 years ago, so we did. We bought that new Lennox system and full warranty. Thursday, the 2nd of February, we called them for service to our thermostat. Well, it was our unit. Somehow the Heat Exchanger got overheated and was not working properly. The next day, Friday the 4th of February, The Cooling Co. and Lennox had a brand new unit installed on our rooftop. WOW! That's was service like no other. YES! I highly recommend The Cooling Co. and, Thanks to Ray, one of their Technicians and all the people on the phone in the office are awesomely helpful. Thanks again!!!
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Dave M.
Yelp Reviews

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The best Company in town.
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Jorge Mena
Google Reviews

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They were reasonable and did a good job. Bogdan was prompt, courteous and professional. He came down from the roof with a video of the problem so we could see. I would use them again. :)
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Lisa M.

Yelp Reviews

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The Cooling Company was extremely helpful throughout the whole process. From the initial phone call, to the consultation, and as well as the installation. Erick was thorough with the inspection and helped us understand what was needed for our home. Marco and Miguel were here for the beginning of the installation and worked very well together. These three made a really good team and had the AC system up and running in no time. We are very thankful and glad we had gone to The Cooling Company for our new AC unit.
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Keno Valles
Google Reviews

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The best Plumbing Company we have ever used! We needed our main water line from the meter to our house replaced. They came out right away in the morning and started working immediately! The job was priced great and everything was done professionally. I highly recommend them, no hesitation at all. It's hard to find good people in big cities, they are awesome.
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Ann T.
Yelp Reviews

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Great and professional!!! scheduled for an a/c tune up. from setting up for an appointment to the end of service everything went smooth. landon was the service tech. he explained and showed the a/c serviced. 5/5 stars to both the service tech and company. highly recommended!!!
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Cris B
Google Reviews

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Landon, with the Cooling Comp team, provided me professional guidance thru the process of total replacement of my home's HVAC system. It was flawless, from pricing, explanations, installations, warranties and maintenance. I have been so impressed with Landon and The Cooling Company team, I recently opted for another year of their superb maintenance services for my Lennox system.
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Tom L.
Yelp Reviews

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These guys are great!! I have used them before at my office and will now continue for my home. My allergies are killing me this season so I decided to have air cleaners installed. I received a call as requested prior to them showing up to my home so I could leave work in time to meet them. As promised, I got the call and Landon and his team arrived. They properly explained the operation of the system and made sure I completely understood everything before they left. I like the fact that they paid attention to the small details that tends to bring out the OCD in me. They wore shoe covers, covered beneath my attic access to catch any insulation that came out. They even found an issues with my original AC system that was installed by the builder, pointed it out to me and fixed it for me without any additional charge. That's service!!! When it comes to any AC repair or whole house air filtration system, I highly recommend them.
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Stormie Andrews
Google Reviews

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The Cooling Company came out and fixed my compressor within 15 mins of arriving. Ray is an excellent technician and is a true asset to the company. There customer service and technicians are the most polite and honest I have come across in any industry. Keep up the good work as you have a customer for life. Kevin
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Kevin B.
Yelp Reviews

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The AC unit went out in our office and the staff and management of Wet 2 Dry is Oh SOOO very thankful for the quick response, manners, and professionalism of the tech who came out to help. Great service from both the tech and the office staff. Thanks Cooling Company!
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Chris Reedel
Google Reviews

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We called 3 companies to look at our system as to why we had such poor airflow and smelly air coming thru the registers. 1 guy didn't even bring a ladder to look at our duct work or furnace in the attic!!!! Another just took a quick peek from the access attic! Then Wellington and Danilo from The Cooling Co. came to our home. They actually got in the attic and thoroughly inspected our duct work (which was originally installed when the house was built in 1988) as well as thoroughly inspecting the furnace. Wellington also looked at the registers in our 2 story home. He brought up how airflow could be improved. They told me about their findings and I got on their ladder and saw the deteriorated duct work. Our 12-15 year old furnace hadn't been installed within code and was absolutely filthy inside. We were so impressed with their knowledge, professionalism, product they recommended and estimate so we decided to get our 12-15 year old a/c replaced as well! (They didn't push the a/c replacement at all)! Their fantastic crewmen worked hard all day to get the installation done in one day We are so happy with the improved airflow and the smell of dirty air in our house is gone!!! The 2 stage furnace works so well!!! The customer service at their office is fantastic as well! We highly recommend this company!!!
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Audrey M.
Yelp Reviews

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Ray nailed the problem immediately. In addition, he described the different possible failure points of my central air system at a technical level with which I am comfortable, providing me with a lot of information. Very happy with the service this company provides!
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Edward Covello
Google Reviews

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Jorge, the Plumber at TCC was so awesome to work with!!! Very knowledgeable and took the time to explain to me what he was going to do. He is very respectful and professional. He took great care installing the new hot water tank. He made sure that everything was working well before leaving. He went above and beyond what was asked of him by checking out the water softener and cleaning out the pipe. The Customer Service TCC provides is also excellent!!! Thank you very much!!!
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Cheryl N.
Yelp Reviews

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I have had The Cooling Company service my a/c and heating since I bought my house. I would highly recommend their service and their professionalism is tops!
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Diana Bender
Google Reviews

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I contacted The Cooling Company as I discovered that our water heater tank had started to leak in the garage. This was around 1:00 PM. A very nice man by the name of JORGE was able to come over around 4:00 PM. English is his secondary language, but he is very much customer-oriented as he used to own and operate a plumbing business. Very knowledgeable and kind enough to take the time to explain to me what he was going to do. He was able to assess the damage, drain the tank, order parts and return the next day at 7:00 AM sharp as promised. He and his colleague completed the work thoroughly in a few hours. The water heater is working perfectly. A very nice young lady by the name of KIM from the company then followed up by contacting me to set up an appointment with the inspector, which is included in their total service. I am very satisfied and will use them again in the future.
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Yo F.
Yelp Reviews

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Excellent job! Give them a Five star! Give Erick a raise!
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Rudolf Ulip
Google Reviews

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Great PLUMBING Services from The Cooling Company (TCC)!!! The Cooling Company installed a brand new A/C system at my house recently. I was extremely satisfied with this company! I was so impressed with their team!! Then, I encountered plumbing issues with the 3 toilets in my house. Knowing that The Cooling Company offers Plumbing Services; I called them to take care of the problem. JORGE, the Plumber at TCC came to my house and fixed all the issues. He very diligently worked and replaced the broken parts of the toilets; and also made sure that everything was working well. He took his time to work on the problem and did not leave until we were 100% satisfied with the repairs. We love Jorge!!! He is so wonderful! My family greatly recommends The Cooling Company's Plumbing Services! These people are professionals and are excellent in what they do!! Thank you TCC for caring about your customers!!! The Customer Service you provide is excellent and you made us feel so cared for!!! Thank you very much!!!
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Mary S.
Yelp Reviews

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I called at 6pm on a Friday nite!! Tiogo, was very personable and promised to send a tech between 9-10 pm and work on my unit in the NITE!! 10 minutes later, my unit came on as I had caught the tail end of a brown out--(Time of Use plan). I called back and cancelled the service call,BUT will use THE COOLING COMPANY, when the extreme heat has abated for a complete service check, coil cleaning, connections, etc. Thank You Tom Hayes
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Tom Hayes
Google Reviews

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I called them at 830 at night and had no idea what to expect. The lady that took my call was really nice and super professional. She advised me that she would try to get a technician out to my house between 9 and 10. 15 minutes later she called me back and said the technician was on his way. Literally 35 minutes after I made the call they arrived at my residence. The technician was professional asked what the problem was and then began his diagnostics. Apparently my wiring was a rats nest. He explained all the competent to me, showed me exactly what was wrong, explained all of the prices and then asked me how I wanted him to proceed. It took him about 35 or 40 minutes to repair the issue. My final cost was around $250 which sounds steep but how much are you willing to pay for your comfort? I was definitely satisfied with the service. Fast, honest, and got the job done. Thanks
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Chuck H.
Copywriter, Nbooi

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Fast and excellent service! Thanks!!
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James Yoder
Google Review

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Air stopped working on a 100+ day. I called after reading the reviews and Bogdan a Tech showed up a couple hours after I called. We Looked at the AC unit and he determined that the fan motor was failing. It was over heating and shutting down causing the Ac to not blow cold air. I have a Old 25+ year unit that I have been putting a few hundred dollars a year to keep it going and I have summed ac bills over $300 a month for a 1500 sq. foot home. Bogdan laid out the options $600 new fan blade and motor and maybe a capacitor or a whole new unit. I had been debating for the last couple years to get a new unit. I had a quote before from Yes man Ac and they are $10k for a 4 ton packaged rooftop 14 seer. I asked Bogdan to price out the new ac unit. He went over the whole instillation process before the quote. The cooling company only installs Lenox Ac units which have better ratings. He went over the new stand and clean looking install. For the 4 ton 14 seer packaged rooftop full install including permits he quoted me $7000. I was still in a bit of sticker shock and decided to sit on it for another day and Bogdan with no pressure gave me his card. The next day I called Sierra AC and had a tech come out. Same thing a Yes man AC a quote of 10k and nothing else take it or leave it attitude. Same system Lenox 14 seer 4 ton. I had a personal friend give me a number of a guy who was a mom and pop operation we quoted me over the phone $5500 to $6000 but a goodman brand which have terrible reviews online. I weighed the options and called back The cooling Company. Larger company, a 1 year maintenance program, and a great tech Bogdan who really understands how ac works.( he can bore you to death with tech stuff if you don't cut him off) but a really great guy. Two younger installers came out the next day 7:30am popping off the old unit. Breaking down the old intake installing the new stand and air intake. And then the man showed up Wellington. Wellington knows his stuff. He inspected the work of the younger installers. Coached them on some of the instillation issues got his hands dirty and helped install the new unit and removed the old. This guy I can tell is a great boss. These guys are not the cheapest but are defiantly not price gouging infomercial guys in town Yesman, Onehour, Sierra Ac.. The finished install looks fantastic. Brand new pvc drain pipe painted gun metal to match the unit. A brand new piped gas line not a yellow bendable connector that's used on a water heater like my neighbors. Super clean base that looks designed for the Lenox Unit. A bit more than a mom and pop but in my opinion worth every penny. Thank you Wellington and Bogdan for a great experience. You guys are great.
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Jb K.
Yelp Reviews

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-- Fast, Good Equipment, Premium Quality Service -- I called The Cooling Company on a Tuesday after my A/C went out. Wellington came and did a first look on Wednesday, by Thursday they had my new unit installed. There were no two hour waiting gaps - they say they will be there at a time, and they are there exactly on time. I have an older home and asked them to replace two electric furnaces with gas furnaces at the same time. The quote was the exact same price as the final charge. Having an older home, they had to do substantially more work than would have been necessary in a modern home. They installed two drain water pumps at the inside units and ran the drain pipe through my roof to the outside. My system should have had drains all along, yet never did. They remedied the situation and did not charge extra. (Even though I was almost certain that he was going to come to me with bad news and say that the charge was higher than the quote, that never happened). They didn't leave any messes at all, and went ahead and installed a new thermostat. Wellington both ran the initial quote, and managed the 5 person crew that they sent to my house. He ensured that all work was done properly (I'm in construction myself, and would have noticed any problems there). He checked on the crew frequently, who were working hard the whole time. He, his crew, and his office were more than polite, reasonable, and courteous throughout the process. In summary, everything was perfect and I will always use this company for any and all of my AC needs.
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Joe H
Google Reviews

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The staff was super friendly and our technician (Landon) was awesome! He took the time to explain what he was doing and answered all my questions (and I asked a lot of questions). I never felt like I was being sold anything more that what was necessary. It's rare to get that kind of service these days! Make the call. These guys are wonderful!
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Wendy A.
Yelp Reviews

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I would like to say without a doubt that this is the best A/C company out there, from the first call, to getting the service done I was completely satisfied. They are extremely professionals, estimates are done at the job site, no waiting, and the prices are completely fair and affordable. I am very glad that I found this company and I would recommend to everyone that needs and A/C and Heating job done. There is also a follow up call on the next day to make sure there is no questions. Way different than deal with the big franchising companies that only want your money, not caring about customer service, as far as I know this company is family owned and they sure know how to take care of their customers. Thank you
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Samantha Johnson
Google Reviews

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The staff was super friendly and our technician (Landon) was awesome! He took the time to explain what he was doing and answered all my questions (and I asked a lot of questions). I never felt like I was being sold anything more that what was necessary. It's rare to get that kind of service these days! Make the call. These guys are wonderful!
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Wendy A.
Yelp Reviews

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When we moved into our new townhouse the AC was busted. This was the fastest company that could be here the next morning (Saturday). They gave two quotes for repairs and the one to replace the unit meant we couldn't get it fixed until Monday but Ray was fantastic and left us with a portable AC unit for the weekend (this was crucial since we had 2 small children). Nick and Marco fixed the unit Monday morning and Ray came back an hour later to check on everything and even went and got the right size filter for our AC then cleaned the gunk out of the unit before switching it. These guys were very professional and super friendly. My toddlers were so excited to have 'visitors' and I appreciated that they were able to work quickly and not interrupt my home office hours while they did the repairs. I wouldn't hesitate to give them a key next time and let them do the repairs if I was away. I highly recommend them! The only bad review on here is from someone who didn't even work with the company.
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Rachel Farner
Google Reviews

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My 90 year old grandmother was arriving for a week long visit when my ac quit working. It was after 5pm when I called and I was surprised they were able to send someone that evening. Everyone was polite and transparent. Ray fixed my problem and explained everything to me. I appreciated his respectful attitude; I look young and often get treated poorly by service people: they treat me like I'm stupid and don't have time to explain "complicated ideas" to me. Not the case with Ray! He not only verbally told me information, but he showed me how things worked on the unit. I have great confidence in this company and I will use them from now on! It's nice when there is a solution to your problem, but especially comforting not to get ripped off!
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Meg T.
Yelp Reviews

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As a Real Estate Agent and investor I am always looking for quality contractors and reputable companies to keep my properties and clients happy. I am very satisfied with both the professionalism and knowledge of the technician and company. They have serviced several of my HVAC systems and I feel comfortable that they are not taking advantage of me or my clients. Do I recommend them? Highly.
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Tim MacNab
Google Reviews

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My hats off to "The Cooling Company". My AC was out on a 115 degree day and had been out All day and the night before. Made an appointment with another company (or at least my warranty company did) but the person never showed up. Call the Cooling Company and they were there within a few hours...great company and great response. Landon was great, just as others have said. He explained everything and made recommendations. Very Very prompt ( as a matter of fact arrived earlier than scheduled) WOW!!! Very impressed with the service and .., Ashley was very helpful as well.
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Felica W.
Yelp Reviews

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The Cooling Company did maintenance on our AC units prior to the summer heat. They arrived when they said they would, they charged what they quoted, and they followed up the next day by phone call. Image my surprise to receive a call asking if I was pleased with their work! Any company who has a business model like that is absolutely 100% customer satisfaction driven. If you're looking for an honest, professional, and ethical AC company, look no further!
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Patti Peterson
Google Reviews

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Ask for Landon. Landon explained everything he did and why he did it. During the process Landon never spoke down to me or my wife. We were given short and long term options in addition to things we could do on our own to help extend the life of our current unit. I recommend The Cooling Company to all of my friends, co-workers and family. I also want to give Tiago and Ashley their due credit. They both work as operators. They both connect and empathize with you, and get you the help you need.
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David V.
Yelp Reviews

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After 3 years of only having an On/Off switch for our air conditioning system at our office, we finally broke down and called The Cooling Company to replace our thermostat. They were here at the office within a few hours, tested everything and provided us a few options for our ac repair. Now the office is nice and comfortable and we don't have to get up every 15 minutes to turn our hvac system on or off again and again. A big shout out to The Cooling Company for a job well done!
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Yokel Local Internet Marketing Inc
Google Reviews

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I first called PGE I had water leaking near the meter so I'm thinking it might be PGE issue but I was wrong. I called three different Plummer's from Yelp and the first two was a horrible experience with quotes alone. I then called the cooling company I was very impressed with their professionalism and the game me brief explanation on how everything works. Half our later Jorge came by and explained the problem and how the water pipe will be fixed I can already tell that he's a master on his craft he's very knowledgable I love the fact that he was friendly and person able. Jorge was awesome! I can definitely recommend The cooling company! You guys Rock!
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Jasper H.
Yelp Review

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At the height of the Vegas summer, the air conditioner stopped working. The temp in the house was 98 degrees. I called The Cooling Company at 7:30am and was greeted happily and promised to have someone out before noon. The technician was at my door by 9am. He explained the problem; the unit was pulling too many amps from the power supply because of the age of the unit. He offered a couple different solutions and gave me a couple different options. Every part of the experience, with the exception of the extreme heat, was pleasant and professional. I will use this company with any further issues I may have.
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Kim Morse
Google Reviews

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I'd have to say I was extremely impressed with the level of service The Cooling Company and particularly their staff has shown me during my time with them. I found them via Yelp and I was drawn by the $100 for $150 exclusive Yelp Deal. However, I found out that they also have a 10% off your total if you tell them you found them via Yelp. You cannot stack both discounts but depending on your total you can use one or the other for better savings. Sidney, the agent I was speaking to over the phone, was very friendly and informative. She was able to set me up with someone the very next day. If anyone has had a broken AC during June/July in Vegas you know how busy the AC repair companies can get. Thankfully I had someone come over the next day and I even received a call saying they can come even earlier for my convenience! When the technician, Ray, arrived he immediately got to work. Get ready for the best part: After his evaluation, he gave me not one but 3 options. Option 1 was the most inexpensive, usually being temporary fixes, Option 3 being the most expensive but with long-term benefits and Option 2 being somewhere in the middle. Most repair shops I've had experience with gives you an ultimatum. With The Cooling Company I was able to choose the plan that best fit me. Overall, I'm very happy with this company and will use them again when I have AC issues. Oh yeah, as soon as Ray fixed the AC and left, my AC unit was fixed and blowing out cool air in 30 minutes. #Lifesaver
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Ben K.
Yelp Reviews

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We just had a great experience with The Cooling Company. We are in the process of renovating our house and called them to see if our changes impacted the way the HVAC system was working and whether the thermostats needed to be moved. A very knowledgeable representative came over and made some very good recommendations to improve the efficiency of the system. We received a very fair price and the work started the next morning. Two workers showed up on time and worked throughout the day (actually 2 days) to complete the work. The administrative staff is very friendly and accommodating. We have a service contract with them and will continue to use them for all our HVAC needs.
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Duane Landry
Google Reviews

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Having never used The Cooling Company I decided to because of the great reviews. So glad I did! Ray, their Tech was honest and didn't rip us off. The company a also follows up. Excellent service in every way.
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Christine M.
Yelp Reviews

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I needed to replace 4 air conditioners in my home. I made several phone calls to Air Conditioning Companies in the Las Vegas area and The Cooling Company was one of the only companies that actually took the time to come out and explain air conditioning and efficiency factors to me. As a matter of fact, the owner, Wellington, came out to my home and spent over 2 hours with me. He went over every option and provided the pros and cons of each. I decided to go with the new Lennox 25 seer units and the main reason was because of the payback calculations that the team at The Cooling Company put together and presented to me. As a part of the package, there was a great pay back, rebates, and a extended warranty. What more could I ask for? The installation was quick and everything was spotless when the installation team left my home. When I got home at night, I couldn't even tell that anyone had been in my home. How often is it that the owner of a company actually comes over and sits down with you to go over what was done and help complete the warranty forms and get them submitted after the job was completed? The new thermostats are AMAZING and I can program and control them from anywhere that I have cell service. They even have the ability to display pictures that I can upload into them making them look like a photo frame on the wall. Alexia in their office is also top notch. She was on the phone with me everyday letting me know when the crew was going to arrive, and kept me informed of everything that was going to take place. Great communication is key to the success of any job and The Cooling Company has it down to a science. I would HIGHLY recommend The Cooling Company. Thank you to Wellington and his amazing team at the The Cooling Company. I really appreciate the great service and communication that you provided. Tom
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Tcompanies It
Google Reviews

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First time I have ever left a review on Yelp, but had to do it this time. You all know you must check very carefully when it comes to repair of any kind, and your air conditioner is a biggie. My downstairs central air unit was not cooling and making a buzzing sound. I feared the worst. I called the cooling company and they sent a tech out the next morning. The tech they sent out was Luis. This gentleman was a total pro. I do have some background in the cooling industry, and Luis walked me through every step and check he made on the unit. Much to my relief, it was just a faulty capacitor. Installed a new one and the unit runs like its new again. By the way, my capacitor did not cost anywhere near the cost that William C. writes below. I am so happy that I now have a company I can call for my air conditioner needs! I also found out that near the end of the year they plan on doing plumbing and elect repair as well. I do have some plumbing work I want done, but I am so impressed with this company that I plan to wait until they are up and running in the plumbing field and have them do it. Again, thanks Luis and The Cooling Co, you have a customer for life.
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David K.
Yelp Reviews

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First of all, the company is out of this world! I called them because my A/C stopped working on a Thursday night. I was able to get through the night without needing it fixed since it was only the downstairs unit (we all sleep upstairs). First thing Friday morning, Ray Halili was here and able to fix the unit lickity split! It was the capacitor that went bad and I was grateful it wasn't more than that! What a blessing. Ray was super nice and friendly. Thanks COOLING COMPANY!
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Allison Taylor
Google Reviews

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I rarely to reviews on Yelp but the cooling company is DEFINITELY a five star company. Ashley is probably the sweetest person to speak with over the phone and Ray (technician) is by far the BEST. All of the employees are nice but I especially love Ray because he is so nice! There's been times where we are late but they are so patient with us. Our AC unit at the home we're renting from is very old so it goes out a lot and Ray is always our guy. This gentleman is always working hard and he is very informative on what the issue is. PLEASE GIVE RAY A RAISE HE DESERVES IT!
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Kolina M.
Yelp Reviews

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I had the Cooling Company come to service our AC unit at our office and they were very friendly and very professional. Their technician came on time and did a great job. I highly recommend their service. Like
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Michael Kanet
Google Reviews

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Our AC wouldn't turn off, the Cooling Company came out & fixed the problem. Also we signed up for the annual check ups & filter changes. They call to set up an appointment, then call to confirm the day of. Very professional & every tech I've had is very knowledgeable. The last time they came I didn't need my filters changed bc we haven't had the air on but they still left them with me! Great service, highly recommend them!
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Jenny P.
Yelp Reviews

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I recently had the Cooling Company out to the house to checkout our system, the technician Erich did a wonderful job of explaining things to us, and explained our various options in dealing with our air conditioning needs. Their prices seemed a bit high for our budget but their initial service fees were very competitive, and service was very professional.
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JULIE CLARKE-BUTCHER
Google Reviews

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UPDATE: Our AC was operating fine for two weeks after it being fixed by the CC, and then I went on a trip for the next two, came back and found the same error. I called the CC, and they sent Ray back again--this time with a technician-in-training, Edward. Both of them handled the situation really well, was able to run multiple diagnostic measures and find the problem; it ultimately being in a poorly connected joint from the initial installation (not from the CC). Everything was covered under the 1 yr. labor warranty, including the Freon recharge. There was no arguing or problems, just good service. Five stars. PREVIOUS REVIEW: My family and I are glad to have trusted in the community at Yelp for choosing The Cooling Company for our AC/HVAC servicing needs (over another company we were referred to--"A Home Air"). We were helped by a Mr. Ray Halili, who arrived early and worked quickly to fix our problem, as well as explain to us some AC basics. He dealt honestly and we would highly recommend his work to anyone else seeking a technician for their home from this company!
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Lan Y.
Yelp Reviews

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Best company to work with! They were prompt, polite and efficient. I would recommend them to anyone!
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Melissa Douglas
Google Reviews

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Came home the other day to find my A/C not working. Put in a claim with my home warranty to find that the contractor they use has very very poor reviews so I looked for a different contractor with better reviews. The Cooling Company was able to come out that same day to figure it out. Luis came out and was very friendly and knowledgable. I was on my lunch break from work and he had it diagnosed in about 10-15 minutes. Luis showed me exactly what was wrong and the diagnostic steps he took to come to the conclusion of the failed control board. This really stood out to me as a sign of an honest contractor. I went ahead and authorized them to order the part and complete the repair. Luis came back the following day at a very convenient time and completed the repair. It turns out my home warranty wouldn't have even covered the repair in the first place so I am grateful for the reviews I found on The Cooling Company, their fast service, honest technicians and overall great experience I had when it can be stressful to find good contractors these days. I will definitely contact them with all my future business and request Luis. A+++
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Kevin C.
Yelp Reviews

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Was told they would be here between Noon and 1pm. Their service truck pulled up at 12:01. Ray quickly diagnosed the problem and repaired it within an hour and for a cheaper cost then 2 of their competitors had quoted.
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Steven Burns
Google Reviews

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I contacted at least 10 different companies, most of which were referred to me by the gas company, but none of them could match the kind of service these guys at the Cooling company did for us. I had the HVAC system replaced for my home and these guys were not only reasonable with their price, but have also gone out of their way to accommodate my requests. They were able to help me convert the heat pack system I have to a gas/electric system. The Cooling Company handled everything professionally, their technicians, plumber are all experts. They ran a gas line to my roof and took care of all the city permits. The manager, Tiago even ensured that we had the heat in time for my daughter's baptism! The owner Wellington came out during the installation and supervised everything. This company cares about their customers - quite rare these days as most are just out to make money.I can't rave enough about this company as they really are a gem in Las Vegas and I intend to have them as my one stop shop for everything (AC, electric, plumbing). Thank goodness I checked out Yelp and found them here, which is why I felt compelled to write about my experience with this company as they are really incredible. You can believe the 5 stars as I am one happy customer here.
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Jade B.
Yelp Reviews

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We’re very impressed with the quality of service and treatment that we receive from Erick Osuna. Serviced our two A/C units today and was friendly, helpful, and professional. You rock!
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Bobby Vee
Google Review

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Great and professional service!!! Scheduled for an a/c tune up. From setting up for an appointment to the end of service everything went smooth. Landon was the service tech. He explained and showed the a/c serviced. 5/5 stars to both the service tech and company. Highly recomended!!!
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C B.
Yelp Reviews

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Wow Not sure what to say, I always tried to stay away from branded A/C companies because in the passed the few I called all would tell you how bad you system is. Now I am not talking having old beat up systems but new or a year or so old. Each company I called came in and cut my units up and begin to tell me all the work I would need to get my units working to the specs they say I needed to get them to. So now a bought a new home all new A/C units and wanted to see what a local company would say about a few things I wanted to do. I called The cooling company, they came out looked over my system and adjusted a few things I needed and I sighed up for a yearly maintenance so they come change all my filters and check out the system to make sure nothing is having a problem. What a deal when you factor in my time, going to the store, buying filters, and getting ladder and installing 10 filters it's a break even and I do not have to tie up my weekend 4 times a year. Then I asked them to check one rooms cooling they came out adjusted a vent and never saw a bill. I then had them install a garage A/C and that works great too. Next I asked them to look into my office getting warmer then my other rooms, they came out and fixed that too. All these time Wellington the owner comes by checks out the system and what to do then his man take over and get then job done and it's always right. Wellington the owner doesn't seem to run his company driven by profit but by have happy customers. And his employees seems to take the time to inform you about your system and to make sure you understand how to best use your system. I will be using this company as long as I live in Vegas.
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M. Lentini
Google Reviews

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All I can say about this company is I love them!! We needed a whole brand new system installed with the old system removed, as well as conversion and duct sizing. The Cooling Company was professional and courteous. They were here all day and even at 7pm, techs arrived to assist with final install and testing of wiring and system running. I will highly recommend this company to friends and family for not only their service level, but also for their local family owned treatment. We were treated like people rather than a price tag with dollar signs. Thank you! And Landon is a wonderful gentleman who was patient with us not only during the evaluation, sale and financing, but also during the wiring test and system test. Best employees ever and wonderfully professional.
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Michelle L.
Yelp Reviews

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Wow, we were having a problem with our air conditioning unit on the roof our our offices. Called 3 companies for estimates for repair or replacement. 2 companies came out and said, it must be replaced. The Cooling Company came out and said, let's have a look. Their tech spent 1 hour on it, and it works perfectly now. Honesty and Quality.. A couple of traits I really appreciate. Thank You
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James Dell
Google Reviews

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Gotta say Yelp right on point for this outstanding company. Ellie in dispatch is very courteous and professional ! What a sunny upbeat personality. Landon service tech very professional as well. What a great guy. This is my mothers older home, with a an older unit. She is on a limited budget and The Cooling Company managed to repair the unit @ a reasonable rate. The Cooling Company did there research and found the part, when other companies might have condemned it and want to replace unit for thousands of dollars. I discussed with Landon, the fact my husband has been in the sheet metal industry of this business and we know a thing or two about air conditioning. Would not hesitate recommending this A ++++ business. Thanx and gratitude to, The Cooling Company. P.S. Landon, the service tech keeps a clean work van !
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Tuesday B.
Yelp Reviews

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We called on 8:30AM 9/8/2013 (Sunday morning) Our service technician Ray was at the door in less than 2 hours. Ray quickly diagnosed the problem and explained exactly what is was and how he intended to fix it. He was done with the repair before I was even done with breakfast. He was professional, quick, clean and knowledgeable. I would definitely recommend The Cooling Company to anyone!
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Levi Henley
Google Reviews

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Had an emergency AC problem. Same day appointment when no one else was able to. Customer Service hands down the BEST !! Eric came to fixed the problem and I was able to pay by phone since i was not in town ! Thanks Cooling Company !!
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Donna H.
Yelp Reviews

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The Cooling Company is phenomenal. . I hired The Cooling Company after having a bad experience with another air conditioning company. I had purchased and installed a top of the line Lennox air conditioning system. The other company was very late in getting the job done; screwed up my ducting system; and charged me a fortune. I needed two more systems so I hired The Cooling Company. It is one of only two licensed Lennox dealers in Las Vegas. I got bids from both. The Cooling Company was much lower. This concerned me but, as it turned out, I needn't have been concerned at all. They were prompt, efficient, pleasant and accommodating. They explained everything they were doing and why. The installed systems worked well. In fact, I liked them so well, I put in a fourth system (for those 117 degree days). During the installations I got to know the Cooling Company's principals. This is a family business. Father, mother and son all work there and they care greatly about their reputation. The father does the selling and installations. Mom mans the office. And the son spent a long time on the phone with me (no charge) walking me through how to extend my home network so that my four thermostats could all talk to each other. I only wish they did more than just air conditioning. I would hire them for all my construction projects.The Cooling Company is phenomenal. . I hired The Cooling Company after having a bad experience with another air conditioning company. I had purchased and installed a top of the line Lennox air conditioning system. The other company was very late in getting the job done; screwed up my ducting system; and charged me a fortune. I needed two more systems so I hired The Cooling Company. It is one of only two licensed Lennox dealers in Las Vegas. I got bids from both. The Cooling Company was much lower. This concerned me but, as it turned out, I needn't have been concerned at all. They were prompt, efficient, pleasant and accommodating. They explained everything they were doing and why. The installed systems worked well. In fact, I liked them so well, I put in a fourth system (for those 117 degree days). During the installations I got to know the Cooling Company's principals. This is a family business. Father, mother and son all work there and they care greatly about their reputation. The father does the selling and installations. Mom mans the office. And the son spent a long time on the phone with me (no charge) walking me through how to extend my home network so that my four thermostats could all talk to each other. I only wish they did more than just air conditioning. I would hire them for all my construction projects.
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Debbie Bass
Google Reviews

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I called at 8am on Sunday to schedule an appointment, as my heater wouldn't turn on. I got a time of between 12pm - 1pm on the same day for my service. At 12pm exactly, Erick Osuna showed up, explained everything to me, reviewed what he was doing and explained prices as he went through everything. The customer service was amazing and I felt very comfortable with the prices. I will recommend this company to everyone, especially with a great tech like Erick!
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Melanie P.
Yelp Reviews

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Thank you so much, I am now really comfortable,,
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Sifredo Martinez
Google Reviews

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Landon is great tech! He arrived on time as scheduled. Explained everything that was going on with our AC & the best way to handle it. We felt comfortable with having him in our home. This is a great company! I will refer my friends to them. Even the receptionist on the phone was very nice. So happy I found them. Thank you Yelp & The Cooling Company!! - Patricia (Shulamite)
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Reese R.
Yelp Reviews

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Amazing service and professionalism. Landon arrived within one hour of my frustrated phone call to address/troubleshoot our AC. My husband was working on it for four days (he is an engineer) and still couldn't figure out what the issue was lol. Landon fixed it within 20 min and we were up and running again! I think my hubby was too grateful to even be embarrassed haha. Thanks guys!!!
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Michelle S.
Yelp Reviews

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We discovered that our AC went out at 9:00pm. Called several other companies and no one could give me a time when someone could come out. Found the cooling company on yelp and they said they could come out in 1 hour! An hour later a technician came out and fixed the problem right away . Landon was very honest and just fixed what needed to be fixed! Just A little pricy but what do you expect when you call at 9pm on a Saturday ! Thanks cooling company !
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Angela R.
Yelp Reviews

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I called on a Sunday evening and they showed up early on the same day! The customer service was fantastic and Landon even went so far as to show me preventive measures to help maintain my AC unit. I will definitely only do business with the Cooling Company!
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Joe G.
Yelp Reviews

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While the technician was running late due to another job, he did a great job once he got here. Quick diagnosis and repair of an older AC unit. They will be our go to for the future.
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Leigh E.
Yelp Reviews

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I called them to my house because I had an air conditioner not working. The tech went outside to diagnose, turns out it was a disconnected wire. I was impressed with their honesty and all it cost me was the service call.
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Al B.
Yelp Reviews

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My AC broke in the middle of the Vegas heat while I was remodeling my home. I checked Yelp and called four companies with the best reviews. The Cooling Co. was the only one that was available to come out the same day! The technician, Erick, was very friendly as well as the representatives who spoke with me on the phone. Erick was knowledgeable and explained what he was doing throughout the entire process. He also informed me of ways to maintain the units while renting out my house. I felt very comfortable with his work and the cost. Most importantly I had super cold air the same day, and I was able to go back to fixing my house.
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Ranchezca V.
Yelp Reviews

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My outside fan seized up last week and I chose this company because of proximity and open 24hrs. They ended up being the best ac company Ive used. Erick "The Omnicient" Osuna was by far the best tech that has worked on my house. He had no problem showing/explaining how everything worked. No other parts mysteriously went out after his visit *cough*cough*(silverstate). Overall Im very satisfied with The Cooling Company. The only thing i can bitch about was the initial 4hr timeframe. I understand they're busy though. Dudes phone was blowin up the whole time. Gotta love vegas summers
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James G.
Yelp Reviews

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I was at my parents' house and their AC unit wasn't functioning. The company they originally go with wasn't able to make to their house and we were roasting in the 113 degree heat in Vegas. The Cooling Company came to our rescue and fixed the problem. The technician Joe, was informative on what needed to be fixed (and I felt I got a lesson on the parts). He was very professional and we're pleased with the service. Thanks for the awesome job to keep my parents cool. I highly recommend this company!
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Henny P.
Yelp Reviews

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My AC unit was malfunctioning today, so I called the aptly-named Cooling Company. This company was able to schedule my appointment on the same day I called. The technician Erick was very knowledgeable about his trade. He explained the problem with my AC unit and was able to show me first-hand as well. His professional demeanor and personable nature made what was a stressful situation manageable. I will be recommending this company to my friends and coworkers.
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Abraham A.
Co-founder & CFO, RSSCards Terchnology

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Both of my bathrooms were clogged. I called the Cooling Company and Alicia provided a friendly and welcoming service on the phone. I told her that I had plumbing /clogged issue and its urgent . She responded right away and booked me to one of their plumber on the same day. She even gave me some discount which I don't usually get over the phone and assured me that she will exhaust all means to send their plumber to my home as early as possible. Staff Raul came an hour earlier even escalate my expectations with the Cooling company . What an amazing guy ! He provided nothing but stellar service! I will definitely recommend this company and will call them again even for my A/c tune up . I thought their honest and very reliable with a friendly smile ! Thanks to Yelp too!
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Dan C.
Yelp Reviews

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Extremely prompt service! Paul Rivera was efficient, professional, and solved a water heater issue that had been overlooked by other companies. Would refer them to anyone!
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K C.
Yelp Reviews

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Fantastic company. Being the beginning of summer I was afraid I might be taken for a ride but they were honest and upfront letting me know that the A/C itself was ok and the thermostat needed to be replaced. Technician explained everything clearly and a new thermostat was quickly installed. A/C works perfectly now. Would use again in a heartbeat. Highly recommend.
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Doyon S.
Yelp Reviews

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My ac brokedown and began leaking through the wall Saturday night. By Sunday afternoon they had diagnosed problem and were ready to fix it by Monday. Worked with me on price and financing. I had them go to my rental properties and they not only have fixed problems but have been super with my renters. Easy to work with I got everything done over the phone and online. Trust these guys!
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Elisabeth M.
Yelp Reviews

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We are SO SO happy with our service provider Eric!!! Not only was he RIGHT on time but was the most honest guy we've had out to the house for any type of repairs. We have kids jumping on our AC unit to hop over a wall he spend hard work fixing it and gave us a great price! Not only is it fixed but we can now take action to prevent it breaking again! Amazing!!!
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Kelly K.
Yelp Reviews

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My air conditioner stopped working this summer evening. I did some looking around for a company to come out on a Sunday evening, most companies were closed leaving me with an emergency call rate. But then I came across the Cooling Company and saw that they were 24/7 and had wonderful reviews! I called and spoke to Joanna who was very nice, she said she would have some one out in an hour and if they repaired the problem then they would waive the service call fee. Cesar arrived in an hour just like they said! He was very friendly from the start. Put booties on before entering the house and got right to work. He showed me what he was doing and walked me through everything before proceeding and explained everything throughly. He drew up the cost to repair and replace the parts needed and I asked him to call my boyfriend (who was out of town and more knowledgable on the subject) and explain to him what we needed which he did with no hesitation. After that, the repair took about 30 minutes and cold air was back in my home! He cleaned and locked up and I was able to pay right then by card, they charged and emailed my invoice right off of their iPad which I loved, very green friendly! Before Cesar left he used his laser thermometer to show me the temperature in the house, he then pointed it at a vent to show the temperature of the air coming out to ensure that everything was in fact in working order! Very simple, no hassle, no up selling. I'd also like to point out that his uniform was incredibly clean and there was no sign that he works in the desert. I appreciate a company that looks at the whole picture. Cesar reflected the company very well. I would absolutely recommend them!My air conditioner stopped working this summer evening. I did some looking around for a company to come out on a Sunday evening, most companies were closed leaving me with an emergency call rate. But then I came across the Cooling Company and saw that they were 24/7 and had wonderful reviews! I called and spoke to Joanna who was very nice, she said she would have some one out in an hour and if they repaired the problem then they would waive the service call fee. Cesar arrived in an hour just like they said! He was very friendly from the start. Put booties on before entering the house and got right to work. He showed me what he was doing and walked me through everything before proceeding and explained everything throughly. He drew up the cost to repair and replace the parts needed and I asked him to call my boyfriend (who was out of town and more knowledgable on the subject) and explain to him what we needed which he did with no hesitation. After that, the repair took about 30 minutes and cold air was back in my home! He cleaned and locked up and I was able to pay right then by card, they charged and emailed my invoice right off of their iPad which I loved, very green friendly! Before Cesar left he used his laser thermometer to show me the temperature in the house, he then pointed it at a vent to show the temperature of the air coming out to ensure that everything was in fact in working order! Very simple, no hassle, no up selling. I'd also like to point out that his uniform was incredibly clean and there was no sign that he works in the desert. I appreciate a company that looks at the whole picture. Cesar reflected the company very well. I would absolutely recommend them!
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Jenn C.
Yelp Reviews

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Amazing customer service! Everyone we have spoke to from setting an appointment over the phone to the agent that came to our house was extremely polite, professional and very knowledgeable. I couldn't have asked for better service. The agent that came to our house was named Erick and he was able to answer all our questions about a platinum package they have and after speaking with him we decided to sign up. So thankful that i found a company I can trust that's affordable.
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Chanet K.
Yelp Reviews

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They are amazing, every procedure they give a clear explain with very polite attitude ,they did amazing job , thank you guys!
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Emma L.
Yelp Reviews

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We've been using The Cooling Co. for four years now and have always experienced exceptional service! Not only is Wellington and his staff respectful and prompt, but they are knowledgeable and dependable. If you want the job done right the first time, these are your guys!!
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Kay M.
Yelp Reviews

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We had the cooling company install our new Lenox air conditioning. A first class company! So very happy to have chose them for the job. They where always on time and very professional. Thank you cooling company I will defiantly refer you to everyone we know.
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Jennifer R.
Yelp Reviews

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Great company! Prompt service, awesome tech came to our house, great pricing. Very happy with them, and we will be using them in the future.
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Jeff D.
Yelp Reviews

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We are in the process of remodeling our house and decided to call The Cooling Company to evaluate whether the airflow in the house and the location of the the thermostats was as efficient as it should be. The sent an extremely friendly and knowledgeable representative who checked out our system and made some very practical recommendations to enhance the efficiency of the system. We received a very reasonable price and the work began the next day. The two workers showed up on time and were friendly and hard working. I would certainly use them again and recommend them to others.
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Duane L.
Yelp Reviews

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Nick was awesome and very professional. He arrived early and got our furnace fixed very quickly and it was super inexpensive. I was very pleased with the level of professionalism and prompt service. Will absolutely recommend The Cooling Company after todays experience.
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Holly M.
Yelp Reviews

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Wow! What a great company to deal with! Our upstairs A/C unit stopped working in the late afternoon yesterday and within just a couple of hours, Erick was at our house to save the day! He was clean-cut, kind, professional and quick to resolve our problem. I felt safe having him in our home while my husband was away. I was very impressed with their customer service and ability to analyze and fix the problem so quickly. They will be the first people I call if we ever have another problem!
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Summer A.
Yelp Reviews

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First of all, the company is out of this world! I called them because my A/C stopped working on a Thursday night. I was able to get through the night without needing it fixed since it was only the downstairs unit (we all sleep upstairs). First thing Friday morning, Ray Halili was here and able to fix the unit lickity split! It was the capacitor that went bad and I was grateful it wasn't more than that! What a blessing. Ray was super nice and friendly. Thanks COOLING COMPANY!
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Allison T.
Yelp Reviews

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When we moved into our new townhouse the AC was busted. This was the fastest company that could be here the next morning (Saturday). They gave two quotes for repairs and the one to replace the unit meant we couldn't get it fixed until Monday but Ray was fantastic and left us with a portable AC unit for the weekend (this was crucial since we had 2 small children). Nick and Marco fixed the unit Monday morning and Ray came back an hour later to check on everything and even went and got the right size filter for our AC then cleaned the gunk out of the unit before switching it. These guys were very professional and super friendly. My toddlers were so excited to have 'visitors' and I appreciated that they were able to work quickly and not interrupt my home office hours while they did the repairs. I wouldn't hesitate to give them a key next time and let them do the repairs if I was away. I highly recommend them! The only bad review on here is from someone who didn't even work with the company.
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Rachel F.
Yelp Reviews

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My story is short and sweet. Air conditioning stops functioning on a Saturday evening, so I call The Cooling Company due to reviews here and elsewhere. A technician (who is named Ray) is in my home, inspecting my unit within 90 minutes. Ray diagnosed the issue as a bad motor and initially informed me that the motor is a rare model that may take some time to acquire from the manufacturer. This morning, I call Ray to get an update on the situation. He gives me a quote that is lower than another company I had come to take a look at the unit and tells me that, unfortunately, it will take 3-4 business days (as did the other company) for the part to arrive in Las Vegas. I agreed to wait for the part and before I could even find temporary living arrangements, Alexia from The Cooling Company called me and tells me that she had been calling businesses around Las Vegas searching for my motor and she actually found one left in stock at one of the businesses she called. Instead of waiting until Thursday or Friday for my AC to work again, I will have a habitable condo by the end of today (Monday) at a better price than I was quoted by another company. The customer service is what sold me with The Cooling Company. The night dispatcher was absolutely delightful to speak with. Ray was polite and courteous upon entering my home, examining my unit, and discussing my options with me. Alexia brought it all home by taking 3-4 business days and turning it into 3-4 hours for the repair to take place. Everyone I dealt with provided exceptional customer service and, if this trend continues, they surely have a customer for as long as I live in Las Vegas. Thank you to your staff and for the quality of service you offer.
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Jared W.
Yelp Reviews

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This is the third time I have used this company. I had a service call for one of my tenants that the AC was not working. I called their office at 7:00 in the morning, the technician arrived at the house at 10:00 that same morning. There was a problem with a wire harness that needed to be replaced. Because they had serviced the unit within a year they performed the repairs free of charge, parts and labor. Not even a service call. Fantastic, honest customer service. This is a family company that cares about their reputation and does a great job. I could not be a more satisfied customer.
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Jeff P.
Yelp Reviews

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Great service and responded quickly. Made a repair instead of replacing a part and saved me about $400. Great local A/C and heating company. -Austen Gardner
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Austen G.
Yelp Reviews

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I needed to replace 4 air conditioners in my home. I made several phone calls to Air Conditioning Companies in the Las Vegas area and The Cooling Company was one of the only companies that actually took the time to come out and explain air conditioning and efficiency factors to me. As a matter of fact, the owner, Wellington, came out to my home and spent over 2 hours with me. He went over every option and provided the pros and cons of each. I decided to go with the new Lennox 25 seer units and the main reason was because of the payback calculations that the team at The Cooling Company put together and presented to me. As a part of the package, there was a great pay back, rebates, and a extended warranty. What more could I ask for? The installation was quick and everything was spotless when the installation team left my home. When I got home at night, I couldn't even tell that anyone had been in my home. How often is it that the owner of a company actually comes over and sits down with you to go over what was done and help complete the warranty forms and get them submitted after the job was completed? The new thermostats are AMAZING and I can program and control them from anywhere that I have cell service. They even have the ability to display pictures that I can upload into them making them look like a photo frame on the wall. Alexia in their office is also top notch. She was on the phone with me everyday letting me know when the crew was going to arrive, and kept me informed of everything that was going to take place. Great communication is key to the success of any job and The Cooling Company has it down to a science. I would HIGHLY recommend The Cooling Company. Thank you to Wellington and his amazing team at the The Cooling Company. I really appreciate the great service and communication that you provided. Tom
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Tom B.
Yelp Reviews

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These are truly wonderful people...my fiance's AC went out last summer...I called Tiago and he immediately sent over Josh who was extremely polite and Professional. They had her system up and running in an hour...it was 106 degrees...what a relief... today, I had to call them for my own house...again, 105 degrees...they responded in a few hours... First Eric... Then Ray stopped by to analyze my problem...after many tests they determined it was only a capacitor and not a major repair. Both were very knowledgable and perfect gentlemen. They saved me money and explained what will probably happen next...Honest to a "T"... There is NO reason to call anyone else except The Cooling Co... Thank you, Thank you, Thank You
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Toni Y.
Yelp Reviews

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This company was very fast in sending someone out. It only took 30 min, which was amazing! They Sent Ray out to my house. He was so nice and knowledge about what he was doing.He also wore booties into the house which is standard for their company. I would highly recommend them to anyone.
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Maria T.
Yelp Reviews

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Josh, Tiago, and the team at The Cooling Company were very professional, courteous, and knowledgable. They were extremely punctual. Even though they didn't have my part in stock, they set me up with a portable cooling unit for the night. Josh was very professional and didn't leave any mess. I'd recommend this company to friends, family, and strangers!
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Lindsay C.
Yelp Reviews

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The Cooling Company does what they say they will do. They came as scheduled, on time, to replace our filter and check the cooling system. The TECH was professional, polite, and friendly. This was our 2nd experience with this company and I would not hestitate at all to recommend their services.
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Debbie B.
Yelp Reviews

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My A/C unit stopped working in this hundred degree weather. I gave them a call within an hour they had a technician fixing my unit. The technician described my problem fix it & advise me that further action will be required because of how old my unit was. Love that they told me the cost and no hidden cost with my deal
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Alex M.
Yelp Reviews

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Exceptionally professional and honest! Wellington is really experienced and his administrative staff is courteous, helpful and friendly. I had an air conditioning problem at a high rise condo and the staff was willing to help me out on a HOLIDAY!! As the air conditioning unit was fine, they didn't charge me a service fee! Now, that's real service and I intend to use this business again because of their integrity and professionalism.
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Persephone L.
Yelp Reviews

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The AC unit went out on a rental house that I own. I had 3 different companies come out to look at the problem. The Cooling Company's tech was the only person who seemed completely honest in his assestment and most knowledgeable. He was also the only 3rd tech on site and was able to get the unit running after the other 2 failed to do so. (Actually the first tech go it running as well, but it failed again after a couple of hours. The Cooling Company tech found loose wires - seems like someone loosened the wires so the unit would fail again). Even though he said the unit might be OK for a couple more years, due to its age it could fail again during the summer, so I chose to replace it and went with the Colling Company to do the job. Their estimate was not the lowest, but considering the experience I just had with them compared to the other 2, I felt they were the only choice. (Another point in my decision making process was that one of the other companies gave me a bid, only to tell me when I called them for more details that it did not include the refrigerant, and that would be another $900). My renter was at home during the installation and and spoke very highly of crew. They impressed him enough that he recomended the Cooling Company to his neighbour.
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Mark L.
Yelp Reviews

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The Cooling Company should be your first call for AC problems and repairs. The service technician was extremely helpful and even considerate, he wore booties while in the house. We had a downstairs AC unit that hadn't been used in over 5 years so I was ready to be given the bad news and an expensive bill. But after the service tech checked out our unit, thermostat, fans and vents he informed me that everything looked good. It was refreshing not trying to be sold stuff I don't need. He quickly gave me all the available options and began work. A swift cleaning, two thermostat installations and a test run later and we had cool air swarming throughout the downstairs! Best of