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Privacy Policy

Last update - July/09/2019

The Cooling Company cares about your privacy and treats the personal information of our customers with respect and sensitivity. Our Privacy Policy is intended to describe how we collect and use information from you. As our services evolve and we perceive the need or desirability of using information collected in other ways, we may amend this Privacy Policy. 

We encourage you to check our Site frequently to see the current Privacy Policy and Terms of Use in effect and any changes that may have been made to them. 

By using this Site, you are accepting the terms of this privacy policy.

Personal Identification Information 

  1. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fulfill a form, respond to a survey, subscribe to our newsletter and in connection with other activities, services, features, or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
  2. Users may, however, visit our Site anonymously.
  3. We will collect personal identification information from Users only if they voluntarily submit such information to us.
  4. Our site may provide an opportunity for you to post information about you and/or your experiences with us. Remember, by posting any information, it will become publicly available, so please use discretion regarding your own personal information.
  5. From time to time we send newsletters, emails, and/or other communications to share information or special offers about the Site, restaurant, or rewards program. If you have registered with our Site, rewards program, mobile application, or another one of our promotions you are likely to receive such communications. 

Cookies

  1. Our Site may use “cookies” to enhance the User experience. Cookies are used to personalize our Site for you and to collect aggregate information about Site usage by all of our users. Users may choose to set their web browser to regulate the use of cookies, or to alert you when cookies are being sent. Doing so, however, may make some of our site features unavailable to you. We do not provide information received through cookies to third parties for advertising purposes.

Non-Personal Identification Information

 

  1. We may use aggregated data for our own research and commercial purposes. This information may include what areas and features our users visit most frequently, browser name, operating system, internet service providers utilized, and other similar information.

How We Use Collected Information 

  1. To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  2. To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  3. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  4. To send Users information: Via email, social media, or other means of communication. The email addresses Users provide will only be used to send them information pertaining to what they have signed up for. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from future emails, we include detailed unsubscribe instructions at the bottom of each email. The Cooling Company will never sell user information to any third-party.
  5. We do not sell, trade, rent Users personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters and surveys

Security 

  1. We adopt appropriate data collection, storage, processing, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
  2. Unauthorized entry or use, hardware or software failure, and other factors may compromise data security. You acknowledge and agree to assume this risk when communicating with us. You are also responsible for maintaining the confidentiality and security of any member name and password you use in connection with the Site. If you believe that your account information is being used in an unauthorized fashion, you must contact us immediately.

Changes to this Privacy Policy 

The Cooling Company has the discretion to update this privacy policy at any time. When we do revise, the updated revision date will be displayed at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it's your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of These Terms 

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us 

If you have any questions or suggestions with respect to this Privacy Policy, the practices of this site, or your personal dealings with this site, please send us an email to hello@thecoolingco.com.