- Why Us
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Here's where you can find useful resources for your convenience.
Besides being your friendly neighborhood Cooling Company, we also want to provide as much information as we possibly can about the fantastic world of heating, ventilation, and air conditioning. From blog posts about our biggest jobs so far, to questions about installations and servicing, you can find everything you're looking for in this convenient page.
You see, we really aren't. We just refuse to cut corners like most of the other guys. Our work is backed by tremendous warranties and guarantees because we truly do go the extra mile. From your very first interaction with our team to every interaction moving forward we do our very best to do everything in our power to make sure that taking care of your indoor home comfort is something that is smooth and enjoyable. We guarantee that you will see the value in the details and care that we provide our customers. Truly unparalleled service.
We really believe that helping people is most important. We love what we do and we love who we get to do it with and who we get to do it for. There truly is nothing more special for us than being able to help a family in need of living in a more comfortable home. Most people do not realize how much an air conditioner affects your comfort and even your health. We are a group of passionate individuals who believe people deserve quality, fair, and honest HVAC services; we are here to provide them.
At The Cooling Company, we are much more than just an air conditioning and heating company. We pride in calling ourselves a family because we look out for each other and our customers in a way that we would for those we love most, our family. We get the pleasure of spending a lot of time together and after working together towards common and shared goals we truly start to become and act like a family. Our families are the most important thing to us. We are just lucky we get an extra big one.
Transparency, Compassion, and Courage. In a world of constant change we feel that our core values ring true to larger deeper messages than just HVAC. Transparency drives for a lot of what is needed in the world in interpersonal relationships as well as with businesses to their customers, especially in the HVAC industry. We are committed to being clear, honest, and trustworthy with our clients and we like to call that a commitment to transparency. Next, we have compassion. The ability to care and love for another person is important to us. We truly believe that we get to love those around us and spread love in everything we do. Lastly, courage. It is important to us that our customers and employees act with courage. In a world where it is more important than ever to live in your truth and stand for you believe, we want everyone to act with integrity and courage. Sometimes, the things we fear most are the things we should overcome. At The Cooling Company we are proud to act in a way that allows our team and our customers to be proud of everything we do.
We have won countless awards and accolades from places such as Yelp, HomeAdvisor, Angie's List, the BBB, and more. We are proud of all of those. We are proud of the work we do and the work we get to do on a day to day basis. The single most significant accomplishment is hard to pinpoint, but our team has been able to conquer new heights and continues to revolutionize how people see the HVAC industry and how Las Vegas residents get service done to their air conditioner. We are proud to change the ways of heating, ventilation, and air conditioning.
Yes. All our parts for repairs and services come with a 1 year labor and parts warranty, unless you are a part of The Comfort Club, which in that case you have lifetime warranty on both repairs and labor for any work we do as long as you are active in the club. It's pretty incredible, we know. For new equipment, we have different parts and labor warranties for each series of equipment. Check out replacement pages for more information about specifics on warranty, or just reach out to one of our representatives.