Comparing BEST Air Conditioning, Plumbing & Repair & The Cooling Company
If you’re comparing HVAC companies, you’re doing the right thing. Here’s what the public records show, so you can make the best decision for your home.
💡 Key Differences
- ✓Family-owned and locally operated by the Santana family since 2011
- ✓C-21 full mechanical license; competitor holds C-21B (residential-only)
- ✓Higher NSCB bid limit ($700,000 vs $180,000)
- ✓Locally headquartered in Las Vegas
What BEST Air Conditioning, Plumbing & Repair Does Well
We believe in fairness. Here’s what the public records show BEST Air Conditioning, Plumbing & Repair does well:
- Higher review volume on Google (3,269 reviews)
- 24/7 emergency service available
- Dual-licensed for HVAC and plumbing
- Clean NSCB compliance record
We respect every licensed contractor who serves Las Vegas homeowners, and we’re committed to earning your business every day. Our team works to improve in every dimension, from response times to training to community involvement. See the full comparison to decide what matters most to you.
Ownership & History
The Cooling Company
- Family-owned by the Santana family since 2011
- Locally headquartered in Las Vegas, NV
- Owner-accessible, meet the family at our office
- Founded and operated by the Santana family since 2011. NV Business ID: NV20101675443.
BEST Air Conditioning, Plumbing & Repair
- Established 2016
- Based in Las Vegas, NV
- Operates as Golden Home Services LLC. Part of TurnPoint Services portfolio, owned by OMERS Private Equity (Canadian pension fund). Previously backed by Trivest Partners (acquired 2020). Founded by Jason & Kassandra Henderson.
- Entity type: LLC
- Legal name: Golden Home Services LLC
Full Comparison
| Metric | The Cooling Company | BEST Air Conditioning, Plumbing & Repair |
|---|---|---|
| Ownership | Family-Owned (Santana Family) | Private Equity-Backed |
| Years in Business | 15 years (est. 2011) | 10 years (est. 2016) |
| NSCB License Type? | C-21 (Full Mechanical) | C-21B (Limited Residential) |
| NSCB Bid Limit? | $700,000 | $180,000 |
| License Status | Active | Active |
| Dual HVAC + Plumbing License? | Yes (C-21 + C-1D) | Yes |
| Google Rating | 4.8 stars (858+ reviews) | 4.9 stars (3,269+ reviews) |
| BBB Rating | A+ (Accredited) | A+ (Accredited) |
| 24/7 Emergency Service | Yes | Yes |
| Service Categories | 16 (HVAC + Plumbing) | 8 (HVAC + Plumbing) |
| Service Area Coverage | 14 communities | 4 communities |
Licensing & Credentials
The Cooling Company
- License #
- 0075849
- Type
- C-21 + C-1D (Dual)
- Bid Limit
- $700,000
- Status
- Active
- Complaints
- 0
BEST Air Conditioning, Plumbing & Repair
- License #
- 0082276
- Type
- C-21B
- Bid Limit
- $180,000
- Status
- Active
- Complaints
- 1
What The Cooling Company Offers
As a dual-licensed contractor (C-21 HVAC + C-1D Plumbing), The Cooling Company handles both your heating/cooling and plumbing needs under one roof. Here are some of our most popular services:
For information about BEST Air Conditioning, Plumbing & Repair’s specific service offerings, please contact them directly. We only publish data we can verify from public records.
Frequently Asked Questions
Is BEST Air Conditioning, Plumbing & Repair licensed in Nevada?
Yes, BEST Air Conditioning, Plumbing & Repair holds NSCB License #0082276 (C-21B) with a status of "active" and a bid limit of $180,000. Data verified from Nevada State Contractors Board public records.
What is BEST Air Conditioning, Plumbing & Repair's BBB rating?
BEST Air Conditioning, Plumbing & Repair has a A+ BBB rating and is BBB accredited.
How many Google reviews does BEST Air Conditioning, Plumbing & Repair have?
BEST Air Conditioning, Plumbing & Repair has approximately 3269 Google reviews with a 4.9-star rating as of our last verification.
Is BEST Air Conditioning, Plumbing & Repair locally owned?
BEST Air Conditioning, Plumbing & Repair Operates as Golden Home Services LLC. Part of TurnPoint Services portfolio, owned by OMERS Private Equity (Canadian pension fund). Previously backed by Trivest Partners (acquired 2020). Founded by Jason & Kassandra Henderson.. The Cooling Company is a locally family-owned company operated by the Santana family since 2011.
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