If you’re comparing HVAC companies, you’re doing the right thing. Here’s what the public records show — so you can make the best decision for your home.
We believe in fairness. Here’s what the public records show BEST Air Conditioning, Plumbing & Repair does well:
We respect every licensed contractor who serves Las Vegas homeowners, and we’re committed to earning your business every day. Our team works to improve in every dimension — from response times to training to community involvement. See the full comparison to decide what matters most to you.
| Metric | The Cooling Company | BEST Air Conditioning, Plumbing & Repair |
|---|---|---|
| Ownership | Family-Owned (Santana Family) | Private Equity-Backed |
| Years in Business | 15 years (est. 2011) | 10 years (est. 2016) |
| NSCB License Type? | C-21 (Full Mechanical) | C-21B (Limited Residential) |
| NSCB Bid Limit? | $700,000 | $180,000 |
| License Status | Active | Active |
| Dual HVAC + Plumbing License? | Yes (C-21 + C-1D) | Yes |
| Google Rating | 4.8 stars (787+ reviews) | 4.9 stars (3,201+ reviews) |
| BBB Rating | A+ (Accredited) | A+ (Accredited) |
| 24/7 Emergency Service | Yes | Yes |
| Service Categories | 17 (HVAC + Plumbing) | 8 (HVAC + Plumbing) |
| Service Area Coverage | 14 communities | 4 communities |
As a dual-licensed contractor (C-21 HVAC + C-1D Plumbing), The Cooling Company handles both your heating/cooling and plumbing needs under one roof. Here are some of our most popular services:
For information about BEST Air Conditioning, Plumbing & Repair’s specific service offerings, please contact them directly. We only publish data we can verify from public records.
“I’m Frank Camble, General Manager at The Cooling Company. I’ve put my personal cell number on this page because I believe you should be able to talk directly to the people behind any company you trust with your home. If you’re comparing us with BEST Air Conditioning, Plumbing & Repair — you should be comparing. Call or text me directly at (702) 747-4469. I’ll answer any question you have. No sales pitch. Just a straight conversation about what’s best for your home.”
— Frank Camble, General Manager
Yes, BEST Air Conditioning, Plumbing & Repair holds NSCB License #0082276 (C-21B) with a status of "active" and a bid limit of $180,000. Data verified from Nevada State Contractors Board public records.
BEST Air Conditioning, Plumbing & Repair has a A+ BBB rating and is BBB accredited.
BEST Air Conditioning, Plumbing & Repair has approximately 3201 Google reviews with a 4.9-star rating as of our last verification.
BEST Air Conditioning, Plumbing & Repair Operates as Golden Home Services LLC. Part of TurnPoint Services portfolio, owned by OMERS Private Equity (Canadian pension fund). Previously backed by Trivest Partners (acquired 2020). Founded by Jason & Kassandra Henderson.. The Cooling Company is a locally family-owned company operated by the Santana family since 2011.
We encourage you to independently verify all information. Here are the public record sources we use: