How customer satisfaction compares between The Cooling Company and ICE Heating, Cooling & Plumbing, based on public Google and BBB data.
When comparing HVAC companies by reviews, look beyond just the star rating. Consider the total number of reviews (more reviews = more reliable average), how recent the reviews are, and how the company responds to negative feedback.
A company with 4.8 stars and 835+reviews has earned that rating over hundreds of customer interactions, that’s a very different signal than 5.0 stars from 15 reviews.
Review velocity and recency:Steady new reviews month over month usually reflect real service volume. Sudden spikes, generic praise with no job detail, or profiles with only one review can be worth a closer look. We encourage you to click through to Google and read the last 90 days yourself. The Cooling Company earns reviews through completed jobs and word of mouth; we do not offer cash, gifts, or incentives tied to star ratings (which violates Google’s policies and erodes trust).
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Call Frank: (702) 747-4469Yes, ICE Heating, Cooling & Plumbing holds NSCB License #0081692 (C-21B) with a status of "active" and a bid limit of $245,000. Data verified from Nevada State Contractors Board public records.
ICE Heating, Cooling & Plumbing has a A+ BBB rating.
ICE Heating, Cooling & Plumbing has approximately 515 Google reviews with a 4.8-star rating as of our last verification.
ICE Heating, Cooling & Plumbing is Locally owned. Full legal name: Indoor Comfort Experts Air Conditioning and Heating LLC.. The Cooling Company is family-owned by the Santana family and has served Las Vegas since 2011.
Based on NSCB records, ICE Heating, Cooling & Plumbing does not hold a separate plumbing license (C-1D or C-1). The Cooling Company holds both a C-21 HVAC license and a C-1D plumbing license. You can verify any contractor's license classifications at the NSCB website.
We encourage you to independently verify all information. Here are the public record sources we use: