How customer satisfaction compares between The Cooling Company and One Hour Heating & Air Conditioning, based on public Google and BBB data.
When comparing HVAC companies by reviews, look beyond just the star rating. Consider the total number of reviews (more reviews = more reliable average), how recent the reviews are, and how the company responds to negative feedback.
A company with 4.8 stars and 835+reviews has earned that rating over hundreds of customer interactions, that’s a very different signal than 5.0 stars from 15 reviews.
Review velocity and recency:Steady new reviews month over month usually reflect real service volume. Sudden spikes, generic praise with no job detail, or profiles with only one review can be worth a closer look. We encourage you to click through to Google and read the last 90 days yourself. The Cooling Company earns reviews through completed jobs and word of mouth; we do not offer cash, gifts, or incentives tied to star ratings (which violates Google’s policies and erodes trust).
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Call Frank: (702) 747-4469Yes, One Hour Heating & Air Conditioning holds NSCB License #0051349 (C-21) with a status of "active" and a bid limit of $1,000,000. Data verified from Nevada State Contractors Board public records.
One Hour Heating & Air Conditioning has a A+ BBB rating and is BBB accredited.
One Hour Heating & Air Conditioning has approximately 8055 Google reviews with a 4.8-star rating as of our last verification.
One Hour Heating & Air Conditioning Operated by Quality AC Service LLC, managed by Clockwork, Inc. Franchise of Authority Brands (owned by Apax Partners, PE). Centrica PLC is listed as historical indemnitor on NSCB records (Centrica sold the franchise system to Authority Brands in 2019).. The Cooling Company is a locally family-owned company operated by the Santana family since 2011.
Based on NSCB records, One Hour Heating & Air Conditioning does not hold a separate plumbing license (C-1D or C-1). The Cooling Company holds both a C-21 HVAC license and a C-1D plumbing license. You can verify any contractor's license classifications at the NSCB website.
We encourage you to independently verify all information. Here are the public record sources we use: