
How customer satisfaction compares between The Cooling Company and Wrich Air, based on public Google and BBB data.
When comparing HVAC companies by reviews, look beyond just the star rating. Consider the total number of reviews (more reviews = more reliable average), how recent the reviews are, and how the company responds to negative feedback.
A company with 4.8 stars and 835+reviews has earned that rating over hundreds of customer interactions, that’s a very different signal than 5.0 stars from 15 reviews.
Review velocity and recency:Steady new reviews month over month usually reflect real service volume. Sudden spikes, generic praise with no job detail, or profiles with only one review can be worth a closer look. We encourage you to click through to Google and read the last 90 days yourself. The Cooling Company earns reviews through completed jobs and word of mouth; we do not offer cash, gifts, or incentives tied to star ratings (which violates Google’s policies and erodes trust).

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Call Frank: (702) 747-4469Yes, Wrich Air holds NSCB License #0034650 (C-21) with a status of "active" and a bid limit of $10,000. Data verified from Nevada State Contractors Board public records.
Wrich Air has a A+ BBB rating and is BBB accredited.
Wrich Air has approximately 81 Google reviews with a 4.8-star rating as of our last verification.
Wrich Air is Family-owned by Dave J. Wrich. Born and raised in Las Vegas. Also holds C-2 electrical license.. The Cooling Company is family-owned by the Santana family and has served Las Vegas since 2011.
Based on NSCB records, Wrich Air does not hold a separate plumbing license (C-1D or C-1). The Cooling Company holds both a C-21 HVAC license and a C-1D plumbing license. You can verify any contractor's license classifications at the NSCB website.
We encourage you to independently verify all information. Here are the public record sources we use: