Our Team

From Our Family To Yours

At TCC, we know that we're not only part of a team, but we're also part of a family. And it just so happens that our family is made up of passionate individuals who love the work they do. From the technicians that visit your home to the office staff who always answers your calls with a smile, we couldn't be more proud of our family. We're all dedicated to making your experience with TCC exceptional, every step of the way.

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The Cooling Company Founders - Joanna and Wellington Santana in front of TCC vans

Meet Our Experienced Team Members

Our team is made up of certified professionals with years of experience in the HVAC industry. From senior leadership to our technicians in the field, each member brings a wealth of knowledge, expertise, and a passion for delivering exceptional service. We believe that our team's skills and dedication are the backbone of TCC's success, ensuring that every project is handled with the utmost professionalism and care.

Team Bios

Get to know the individuals behind TCC. Each team member has a unique story and specialty, from HVAC repairs to customer service, making our company strong and reliable.

Joanna Santana

Co-CEO and CFO

Joanna is the backbone of The Cooling Company and a driving force behind its continued growth and success. Her entrepreneurial spirit and inspiring immigrant journey embody the American dream. With a background in finance and business leadership, she ensures TCC operates with precision, dedication, and a focus on delivering the highest level of comfort to every customer.

Wellington Santana

Co-CEO and COO

Wellington brings visionary leadership and operational excellence to TCC. His hands-on approach and deep understanding of the HVAC industry ensures that every service meets the highest standards. Wellington's commitment to quality and customer satisfaction drives the company forward.

Marco Rendon

Lead HVAC Technician

A key figure since the early days, Marco has been instrumental in defining the high-quality service TCC is praised for. His commitment to craftsmanship and customer satisfaction exemplifies our ethos. With every precise installation, he ensures customers feel the reliability and comfort we're proud to promise.

Justin Chavez

HVAC Technician

Justin brings technical expertise and a dedication to excellence in every service call. His attention to detail and commitment to customer satisfaction make him a valuable member of our team. He ensures every job is completed to the highest standards.

Norma Medina

Customer Service

Norma leads our customer service team with warmth and efficiency. Her dedication to ensuring every customer interaction is positive reflects our commitment to exceptional service. She coordinates schedules and ensures seamless communication.

Edgar Sandoval

HVAC Technician

Edgar specializes in complex installations and system upgrades. His meticulous approach ensures every installation is done right the first time. Customers trust Edgar to deliver lasting comfort solutions for their homes and businesses.

Edgar Omar

HVAC Technician

Edgar Omar brings passion and precision to every installation and repair. His commitment to continuing education keeps him at the forefront of HVAC technology, ensuring customers benefit from the latest advancements in comfort solutions.

Our Mission

Comfort Delivered
with Every Visit

At TCC, your comfort is at the heart of everything we do. From the moment you reach out to our team, we're committed to making your experience seamless, positive, and hassle-free. Our mission is to go above and beyond to ensure that every service, whether it's a routine maintenance check or a complex installation, is carried out with precision, care, and attention to detail.

Reliability, punctuality, and attention to detail—these are the principles that drive us. We don't just meet industry standards; we set them.

Our Service Commitment

We understand that inviting someone into your home or business is a matter of trust. That's why we strive to make every visit count, ensuring that you feel comfortable, informed, and satisfied with the results.

Certifications and Accolades

Certifications That Represent Our Commitment to Quality

Our team is proud to hold certifications from leading industry organizations, reflecting our commitment to excellence and adherence to the highest standards of service. These certifications ensure that every project we handle is done with the utmost professionalism, technical expertise, and compliance with industry best practices.