NATE-Certified Technicians
North American Technician Excellence
Every residential repair tech completes ongoing manufacturer and safety training for Las Vegas desert conditions.
Heat pump not heating? Not cooling? Our NATE-certified technicians diagnose defrost failures, reversing valve issues, refrigerant leaks, and electrical problems with upfront pricing.
Las Vegas heat pumps are winter emergencies when heating mode fails on cold desert nights. For backup furnace issues, see furnace repair. Need a new system? Explore heat pump installation.
What is heat pump repair?
Heat pump repair is diagnosing and fixing issues that prevent your system from heating or cooling efficiently. A certified technician tests refrigerant levels, defrost controls, the reversing valve, electrical components, and airflow, then restores proper operation with the right parts and verified performance checks.
Source: The Cooling Company
Book Heat Pump RepairMost heat pump repairs cost between $175 and $1,300 after a $79 diagnostic in Las Vegas. Winter heating failures often involve defrost boards and reversing valves. The table below shows real pricing for the most common heat pump repairs.
| Component | Typical Cost | Price Range |
|---|---|---|
| Capacitor | $275 | $175 - $400 |
| Contactor | $225 | $150 - $325 |
| Refrigerant recharge | $375 | $225 - $575 |
| Defrost control board | $500 | $350 - $700 |
| Reversing valve | $1,300 | $800 - $2,000 |
| Blower motor | $525 | $350 - $750 |
| Outdoor fan motor | $425 | $300 - $575 |
| Compressor | $2,000 | $1,400 - $2,875 |
| Diagnostic fee | $79 | Flat rate |
* Prices shown are for reference and may vary based on your specific needs. We provide a detailed, upfront quote—including parts, labor, and any additional services—before work begins. No surprises, guaranteed.
Las Vegas heat pumps work in heating mode during cold snaps. These signs need same-day service.
Often a stuck reversing valve, failed defrost board, or low refrigerant. The system may still run but cannot produce heat.
Normal briefly during defrost, but persistent ice indicates defrost failure or restricted airflow. Turn off and call for service.
Electric backup heat strips running non-stop indicate the heat pump cannot keep up. May need refrigerant charge or defrost repair.
Rapid on/off cycles waste energy and stress the compressor. Often caused by dirty filters, failing capacitors, or refrigerant issues.
Fan motor bearing failure or compressor issues. Turn off the system to prevent further damage.
Year-round heating and cooling issues diagnosed and resolved fast.
Defrost board, reversing valve, low refrigerant, or backup heat failure
Refrigerant leak, compressor, capacitor, or contactor issues
Defrost cycle failure, restricted airflow, or low refrigerant charge
Oversized system, dirty filter, or failing capacitor/contactor
Fan motor bearings, compressor, or loose panels
Low refrigerant, failing defrost controls, or dirty coils
24/7 emergency • Same-day service
Upfront pricing after diagnostics
Price depends on:
* Prices shown are for reference and may vary based on your specific needs. We provide a detailed, upfront quote—including parts, labor, and any additional services—before work begins. No surprises, guaranteed.
We verify heating or cooling failure, error codes, ice buildup, and whether backup heat is engaged.
💡 Pro Tip: If the heat pump blows cold air in winter, note whether the outdoor unit is iced over.
We test refrigerant pressures, defrost cycle, reversing valve operation, electrical components, and airflow.
You receive clear pricing and options before any work begins, including repair vs. replace guidance.
We complete the repair, confirm heating and cooling modes, and test performance before we leave.
Las Vegas heat pumps handle both summer cooling and winter heating. When overnight lows drop to the 30s, defrost cycles and reversing valves work harder. A failed defrost board leaves the outdoor unit iced over, and the system cannot produce heat until repaired.
Dual-fuel systems pair a heat pump with a gas furnace for backup heat below ~35°F. If your backup furnace is not engaging, see our furnace repair page for ignition and gas system diagnostics.
Local heat pump repair across the Las Vegas Valley.
Do you offer emergency heat pump repair?
Yes. We offer 24/7 emergency appointments for no-heat situations when your heat pump fails during cold weather. Call us and we will confirm the fastest available window.
Why is ice on my heat pump outdoor unit?
Brief ice during defrost is normal. Persistent ice means the defrost cycle is failing, often due to a bad defrost board, failed sensor, or low refrigerant. Turn off the system and call for service to prevent compressor damage.
Clear answers on pricing, winter failures, and what to expect from professional repair.
Upfront pricing, done-right repairs, and 100% satisfaction on every visit.
Questions? Call (702) 567-0707 or contact us online.
Heat pump repair is a big decision. We publish license-verified comparisons, NSCB records, bid limits, complaint counts, and ownership, so you can see how The Cooling Company stacks up before you book. Family-owned since 2011. 4.8★ from 835+ Google reviews. Dual C-21 + C-1D licenses. Zero NSCB complaints.
Licensed, background-checked professionals, not a random subcontractor dispatch. Real people accountable to our family-owned shop.
North American Technician Excellence
Every residential repair tech completes ongoing manufacturer and safety training for Las Vegas desert conditions.
Same-visit repairs when possible
Capacitors, contactors, ignitors, and common parts on every truck, fewer return trips, faster relief in 110° heat.
Cooling Company Comfort Promise
You approve the repair in writing before we turn a wrench. No surprise fees, no pressure to replace when repair makes sense.
Our goal is to reach you within minutes.
